Consumer Advice

Every day we enter into contracts without even thinking about it – when we buy the papers, shopping, eating out or taking a taxi. But do you know what to do if the goods are faulty, the food is awful or the taxi does not turn up? If you are a business, do you know what legal rights your customer’s have?

We offer advice on all aspects of consumer law including:

  • Buying and selling goods in store and and on-line
  • Using services, including utility companies, builders, garages
  • Eating out
  • Holiday advice
  • Professional and financial services
  • Phones and the internet
  • Court proceedings

You can choose how you would like the advice, when you want it and how you obtain that advice – in person, in writing or by video conference, at a time that suits you – we do not operate a 9-5 service and you can choose when and how to contact us (subject to terms and conditions).

Contact J L Lezemore Consumer Advice Solicitors covering Hertfordshire and Essex

You can choose how you would like to receive your consumer legal advice, when you want it and how you access that advice. We offer services in person, in writing or by video conference – at a time most suitable to you.

We offer a flexible and modern service outside traditional 9-5 hours, meaning you can choose when and how to contact us.

Please visit our contact page for more information.

We advise on

Buying Goods On-Line - Your Rights

Utility Companies, Builders, Garages

Eating Out


Offering advice at an affordable price, value for money
and from the comfort of your own home.